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Thursday, February 4, 2016

The Machine Learning Revolution: How it Works and its Impact on SEO

Posted by EricEnge

Machine learning is already a very big deal. It's here, and it's in use in far more businesses than you might suspect. A few months back, I decided to take a deep dive into this topic to learn more about it. In today's post, I'll dive into a certain amount of technical detail about how it works, but I also plan to discuss its practical impact on SEO and digital marketing.

For reference, check out Rand Fishkin's presentation about how we've entered into a two-algorithm world. Rand addresses the impact of machine learning on search and SEO in detail in that presentation, and how it influences SEO. I'll talk more about that again later.

For fun, I'll also include a tool that allows you to predict your chances of getting a retweet based on a number of things: your Followerwonk Social Authority, whether you include images, hashtags, and several other similar factors. I call this tool the Twitter Engagement Predictor (TEP). To build the TEP, I created and trained a neural network. The tool will accept input from you, and then use the neural network to predict your chances of getting an RT.

The TEP leverages the data from a study I published in December 2014 on Twitter engagement, where we reviewed information from 1.9M original tweets (as opposed to RTs and favorites) to see what factors most improved the chances of getting a retweet.

My machine learning journey

I got my first meaningful glimpse of machine learning back in 2011 when I interviewed Google's Peter Norvig, and he told me how Google had used it to teach Google Translate.

Basically, they looked at all the language translations they could find across the web and learned from them. This is a very intense and complicated example of machine learning, and Google had deployed it by 2011. Suffice it to say that all the major market players — such as Google, Apple, Microsoft, and Facebook — already leverage machine learning in many interesting ways.

Back in November, when I decided I wanted to learn more about the topic, I started doing a variety of searches of articles to read online. It wasn't long before I stumbled upon this great course on machine learning on Coursera. It's taught by Andrew Ng of Stanford University, and it provides an awesome, in-depth look at the basics of machine learning.

Warning: This course is long (19 total sections with an average of more than one hour of video each). It also requires an understanding of calculus to get through the math. In the course, you'll be immersed in math from start to finish. But the point is this: If you have the math background, and the determination, you can take a free online course to get started with this stuff.

In addition, Ng walks you through many programming examples using a language called Octave. You can then take what you've learned and create your own machine learning programs. This is exactly what I have done in the example program included below.

Basic concepts of machine learning

First of all, let me be clear: this process didn't make me a leading expert on this topic. However, I've learned enough to provide you with a serviceable intro to some key concepts. You can break machine learning into two classes: supervised and unsupervised. First, I'll take a look at supervised machine learning.

Supervised machine learning

At its most basic level, you can think of supervised machine learning as creating a series of equations to fit a known set of data. Let's say you want an algorithm to predict housing prices (an example that Ng uses frequently in the Coursera classes). You might get some data that looks like this (note that the data is totally made up):

In this example, we have (fictitious) historical data that indicates the price of a house based on its size. As you can see, the price tends to go up as house size goes up, but the data does not fit into a straight line. However, you can calculate a straight line that fits the data pretty well, and that line might look like this:

This line can then be used to predict the pricing for new houses. We treat the size of the house as the "input" to the algorithm and the predicted price as the "output." For example, if you have a house that is 2600 square feet, the price looks like it would be about $xxxK ?????? dollars.

However, this model turns out to be a bit simplistic. There are other factors that can play into housing prices, such as the total rooms, number of bedrooms, number of bathrooms, and lot size. Based on this, you could build a slightly more complicated model, with a table of data similar to this one:

Already you can see that a simple straight line will not do, as you'll have to assign weights to each factor to come up with a housing price prediction. Perhaps the biggest factors are house size and lot size, but rooms, bedrooms, and bathrooms all deserve some weight as well (all of these would be considered new "inputs").

Even now, we're still being quite simplistic. Another huge factor in housing prices is location. Pricing in Seattle, WA is different than it is in Galveston, TX. Once you attempt to build this algorithm on a national scale, using location as an additional input, you can see that it starts to become a very complex problem.

You can use machine learning techniques to solve any of these three types of problems. In each of these examples, you'd assemble a large data set of examples, which can be called training examples, and run a set of programs to design an algorithm to fit the data. This allows you to submit new inputs and use the algorithm to predict the output (the price, in this case). Using training examples like this is what's referred to as "supervised machine learning."

Classification problems

This a special class of problems where the goal is to predict specific outcomes. For example, imagine we want to predict the chances that a newborn baby will grow to be at least 6 feet tall. You could imagine that inputs might be as follows:

The output of this algorithm might be a 0 if the person was going to shorter than 6 feet tall, or 1 if they were going to be 6 feet or taller. What makes it a classification problem is that you are putting the input items into one specific class or another. For the height prediction problem as I described it, we are not trying to guess the precise height, but a simple over/under 6 feet prediction.

Some examples of more complex classifying problems are handwriting recognition (recognizing characters) and identifying spam email.

Unsupervised machine learning

Unsupervised machine learning is used in situations where you don't have training examples. Basically, you want to try and determine how to recognize groups of objects with similar properties. For example, you may have data that looks like this:

The algorithm will then attempt to analyze this data and find out how to group them together based on common characteristics. Perhaps in this example, all of the red "x" points in the following chart share similar attributes:

However, the algorithm may have trouble recognizing outlier points, and may group the data more like this:

What the algorithm has done is find natural groupings within the data, but unlike supervised learning, it had to determine the features that define each group. One industry example of unsupervised learning is Google News. For example, look at the following screen shot:

You can see that the main news story is about Iran holding 10 US sailors, but there are also related news stories shown from Reuters and Bloomberg (circled in red). The grouping of these related stories is an unsupervised machine learning problem, where the algorithm learns to group these items together.

Other industry examples of applied machine learning

A great example of a machine learning algo is the Author Extraction algorithm that Moz has built into their Moz Content tool. You can read more about that algorithm here. The referenced article outlines in detail the unique challenges that Moz faced in solving that problem, as well as how they went about solving it.

As for Stone Temple Consulting's Twitter Engagement Predictor, this is built on a neural network. A sample screen for this program can be seen here:

The program makes a binary prediction as to whether you'll get a retweet or not, and then provides you with a percentage probability for that prediction being true.

For those who are interested in the gory details, the neural network configuration I used was six input units, fifteen hidden units, and two output units. The algorithm used one million training examples and two hundred training iterations. The training process required just under 45 billion calculations.

One thing that made this exercise interesting is that there are many conflicting data points in the raw data. Here's an example of what I mean:

What this shows is the data for people with Followerwonk Social Authority between 0 and 9, and a tweet with no images, no URLs, no @mentions of other users, two hashtags, and between zero and 40 characters. We had 1156 examples of such tweets that did not get a retweet, and 17 that did.

The most desirable outcome for the resulting algorithm is to predict that these tweets not get a retweet, so that would make it wrong 1.4% of the time (17 times out of 1173). Note that the resulting neural network assesses the probability of getting a retweet at 2.1%.

I did a calculation to tabulate how many of these cases existed. I found that we had 102,045 individual training examples where it was desirable to make the wrong prediction, or for just slightly over 10% of all our training data. What this means is that the best the neural network will be able to do is make the right prediction just under 90% of the time.

I also ran two other sets of data (470K and 473K samples in size) through the trained network to see the accuracy level of the TEP. I found that it was 81% accurate in its absolute (yes/no) prediction of the chance of getting a retweet. Bearing in mind that those also had approximately 10% of the samples where making the wrong prediction is the right thing to do, that's not bad! And, of course, that's why I show the percentage probability of a retweet, rather than a simple yes/no response.

Try the predictor yourself and let me know what you think! (You can discover your Social Authority by heading to Followerwonk and following these quick steps.) Mind you, this was simply an exercise for me to learn how to build out a neural network, so I recognize the limited utility of what the tool does — no need to give me that feedback ;->.

Examples of algorithms Google might have or create

So now that we know a bit more about what machine learning is about, let's dive into things that Google may be using machine learning for already:

Penguin

One approach to implementing Penguin would be to identify a set of link characteristics that could potentially be an indicator of a bad link, such as these:

  1. External link sitting in a footer
  2. External link in a right side bar
  3. Proximity to text such as "Sponsored" (and/or related phrases)
  4. Proximity to an image with the word "Sponsored" (and/or related phrases) in it
  5. Grouped with other links with low relevance to each other
  6. Rich anchor text not relevant to page content
  7. External link in navigation
  8. Implemented with no user visible indication that it's a link (i.e. no line under it)
  9. From a bad class of sites (from an article directory, from a country where you don't do business, etc.)
  10. ...and many other factors

Note that any one of these things isn't necessarily inherently bad for an individual link, but the algorithm might start to flag sites if a significant portion of all of the links pointing to a given site have some combination of these attributes.

What I outlined above would be a supervised machine learning approach where you train the algorithm with known bad and good links (or sites) that have been identified over the years. Once the algo is trained, you would then run other link examples through it to calculate the probability that each one is a bad link. Based on the percentage of links (and/or total PageRank) coming from bad links, you could then make a decision to lower the site's rankings, or not.

Another approach to this same problem would be to start with a database of known good links and bad links, and then have the algorithm automatically determine the characteristics (or features) of those links. These features would probably include factors that humans may not have considered on their own.

Panda

Now that you've seen the Penguin example, this one should be a bit easier to think about. Here are some things that might be features of sites with poor-quality content:

  1. Small number of words on the page compared to competing pages
  2. Low use of synonyms
  3. Overuse of main keyword of the page (from the title tag)
  4. Large blocks of text isolated at the bottom of the page
  5. Lots of links to unrelated pages
  6. Pages with content scraped from other sites
  7. ...and many other factors

Once again, you could start with a known set of good sites and bad sites (from a content perspective) and design an algorithm to determine the common characteristics of those sites.

As with the Penguin discussion above, I'm in no way representing that these are all parts of Panda — they're just meant to illustrate the overall concept of how it might work.

How machine learning impacts SEO

The key to understanding the impact of machine learning on SEO is understanding what Google (and other search engines) want to use it for. A key insight is that there's a strong correlation between Google providing high-quality search results and the revenue they get from their ads.

Back in 2009, Bing and Google performed some tests that showed how even introducing small delays into their search results significantly impacted user satisfaction. In addition, those results showed that with lower satisfaction came fewer clicks and lower revenues:

The reason behind this is simple. Google has other sources of competition, and this goes well beyond Bing. Texting friends for their input is one form of competition. So are Facebook, Apple/Siri, and Amazon. Alternative sources of information and answers exist for users, and they are working to improve the quality of what they offer every day. So must Google.

I've already suggested that machine learning may be a part of Panda and Penguin, and it may well be a part of the "Search Quality" algorithm. And there are likely many more of these types of algorithms to come.

So what does this mean?

Given that higher user satisfaction is of critical importance to Google, it means that content quality and user satisfaction with the content of your pages must now be treated by you as an SEO ranking factor. You're going to need to measure it, and steadily improve it over time. Some questions to ask yourself include:

  1. Does your page meet the intent of a large percentage of visitors to it? If a user is interested in that product, do they need help in selecting it? Learning how to use it?
  2. What about related intents? If someone comes to your site looking for a specific product, what other related products could they be looking for?
  3. What gaps exist in the content on the page?
  4. Is your page a higher-quality experience than that of your competitors?
  5. What's your strategy for measuring page performance and improving it over time?

There are many ways that Google can measure how good your page is, and use that to impact rankings. Here are some of them:

  1. When they arrive on your page after clicking on a SERP, how long do they stay? How does that compare to competing pages?
  2. What is the relative rate of CTR on your SERP listing vs. competition?
  3. What volume of brand searches does your business get?
  4. If you have a page for a given product, do you offer thinner or richer content than competing pages?
  5. When users click back to the search results after visiting your page, do they behave like their task was fulfilled? Or do they click on other results or enter followup searches?

For more on how content quality and user satisfaction has become a core SEO factor, please check out the following:

  1. Rand's presentation on a two-algorithm world
  2. My article on Term Frequency Analysis
  3. My article on Inverse Document Frequency
  4. My article on Content Effectiveness Optimization

Summary

Machine learning is becoming highly prevalent. The barrier to learning basic algorithms is largely gone. All the major players in the tech industry are leveraging it in some manner. Here's a little bit on what Facebook is doing, and machine learning hiring at Apple. Others are offering platforms to make implementing machine learning easier, such as Microsoft and Amazon.

For people involved in SEO and digital marketing, you can expect that these major players are going to get better and better at leveraging these algorithms to help them meet their goals. That's why it will be of critical importance to tune your strategies to align with the goals of those organizations.

In the case of SEO, machine learning will steadily increase the importance of content quality and user experience over time. For you, that makes it time to get on board and make these factors a key part of your overall SEO strategy.


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Wednesday, February 3, 2016

The World's Longest-Running Experiment is Buried in a Secret Spot in Michigan


The World's Longest-Running Experiment is Buried in a Secret Spot in Michigan
137 years ago, Dr. William James Beal walked to a secret spot on Michigan State University’s campus and planted 20 narrow-necked glass bottles filled with a mixture of moist sand and seeds. This was the start of the world's longest-running experiment.

February 3, 2016 at 12:59PM
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Tuesday, February 2, 2016

Moz Content Launches New Tiers and Google Analytics Integration

Posted by JayLeary

When we launched Moz Content at the end of November, we limited the subscription to a single tier. At the time we wanted to get the product out in the wild and highlight the importance of content auditing, competitive research, and data-driven content strategy. To all of those early adopters who signed up as Strategists over the last few months, a big thanks.

Since then, we’ve made a long list of improvements to both Audit performance/stability and the size of our Content Search index. Along with those updates we also added two new subscriptions for larger sites and agencies handling multiple clients: Teams and Agencies. The new tiers not only increase page and Audit limits, but also enable Google Analytics integration with Tracked Audits.

More data for Tracked Audits

For those that aren’t familiar, Tracked Audits let you trend and monitor the performance of your site’s content over time. On the backend, Moz Content re-audits your site every week in order to discover new pages and update site metrics. This allows you to compare, say, the average shares per article across your entire site from week-to-week or month-to-month.

To date, Moz Content Audits have focused on links and shares. We did that intentionally, since a major goal for the product was to enable the analysis of any site on the web, including competitors. We also wanted to give agencies the freedom to prospect or audit clients without painful integrations or code snippets.

That said (and I’m guessing you’ll agree), figuring out your content ROI usually requires a deeper look at site performance.

With Moz Content, we stopped short of a full, conversion-focused analysis suite with custom tracking code and the like. Instead we’re focused on a product that delivers content analysis and insights to our entire community of online marketers — not just the select few that can afford it. Besides, there are plenty of big-ticket tools out there filling the niche, great products like Newscred, Kapost, SimpleReach, and Idio.

So while we’re not jumping into the “enterprise” ring (just yet), we did want to give data-driven marketers a leg up in their analysis. The good news: if you’re a Teams or Agencies subscriber, you now have the added option of integrating Google Analytics with Tracked Audits.

It’s easy to get started, and if you’re a Moz Pro subscriber you’re probably familiar with the authentication flow. Just go to any Tracked Audit you have GA data for, scroll down to the middle of the report, and click “Connect Google Analytics”:

authentication.png

Once you’ve connected a profile, Moz Content immediately pulls in key metrics for each URL in the Inventory:

inventory.png

You’ll probably notice we’re only displaying page views in the inventory. While we didn’t have the real estate to include all of the metrics we’re collecting in the interface, we’ve added them to the CSV export:

csv.png

Once you dump the data to Excel you’ll see the following metrics for the Organic and Paid segments, as well as a rollup of all referrers:

  • Unique Page Views
  • All Page Views
  • Time on Page
  • Bounce Rate
  • Page Value

After we’ve collected multiple audits, Moz Content also starts trending aggregated metrics so you can get a sense of performance over time:

graph.png

We’re hoping this added reporting gets you a step closer to that all-important ROI analysis. Some of you will already have a sense of how much a page view is worth, or the impact of a unique page view on a specific conversion. And for the Google Analytics pros out there, properly configuring Page Value will give you a direct indicator of a page’s effectiveness.

This is just the beginning, and we’d love to hear about other ways we could make the GA data more useful. Please reach out and let us know what you think by clicking the round, blue Help button in the lower-right corner of the Moz Content app.

More to come!

We’re pushing out code every day to improve the app experience and build on the current features. We’re also growing our Content Search index with new sources of popular, trending content. If you haven’t tried it for a while, we encourage you to take a second look. Head over to http://moz.com/content and start a search or enter a domain to preview an Audit (be sure to sign into your community account to access both the Dashboard and increased limits).

On the feature front, we’re pushing to integrate Twitter data into both the Audit and Content Search. As I’m sure you’ve noticed, this has been missing in our reporting to date. While we won’t have exact share counts for individual articles (see Twitter’s decision to deprecate the share count endpoint), we’re confident we can provide related information that’ll be useful for your Twitter analysis.

As we develop this and other features, we’re always on the lookout for feedback from our community. As always, feel free to reach out to our Help team with any issues or feedback about the product. And if you’ve used Moz Content and are interested in beta testing the latest, shoot us an email at mozcontent+testing@moz.com and we’ll add you to the list.


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New and Improved Local Search Expert Quiz: What's Up with Local SEO in 2016?

Posted by Isla_McKetta

Think you're up on the latest developments in local SEO?

One year ago we asked you to test your local SEO knowledge with the Local Search Expert Quiz. Because the SERPs are changing so fast and (according to our latest Industry Survey) over 42% of online marketers report spending more time on local search in the past 12 months, we've created an updated version.

Written by local search expert Miriam Ellis, the quiz contains 40 questions designed to test both your general local SEO knowledge and your industry awareness. Bonus? The quiz takes less than 10 minutes to complete.

Ready to get started? When you are finished, we'll automatically score your quiz.

Rating your score

Although the Local Search Expert Quiz is just for fun, we've established the following guidelines for bragging rights:

  • 0–14 Newbie: Time to study up on your citation data!
  • 15–23 Beginner: Good job, but you're not quite in the 3-pack yet.
  • 24–29 Intermediate: You're getting close to the centroid!
  • 30–34 Pro: Let's tackle multi-location!
  • 35–40 Guru: We all bow down to your local awesomeness.

Resources to improve your performance

Didn't get the score you hoped for? Brush up on your local SEO knowledge with this collection of free learning resources:

  1. The Moz Local Learning Center
  2. Glossary of Local Search Terms and Definitions
  3. Guidelines for Representing Your Business on Google
  4. Local Search Ranking Factors
  5. Blumenthal's Blog
  6. Local SEO Guide
  7. Whitespark Blog

You can also learn the latest local search tips and tricks by signing up for the MozCon Local one-day conference, subscribing to the Moz Local Top 7 newsletter, or reading local SEO posts on the Moz Blog.

Don't forget to brag about your local search expertise in the comments below!


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Liked on YouTube: San Francisco Super Bowl 2016 Carolina or Denver?


Liked on YouTube: San Francisco Super Bowl 2016 Carolina or Denver? http://youtu.be/SbOCJduwuRo

Monday, February 1, 2016

What's it Take to "Go Viral?" 11 Traits to Give Your Idea Wings

Posted by mattround

Before joining Distilled I worked for UsVsTh3m, an experimental Trinity Mirror project, where we created hundreds of games, quizzes and daft "toys." We had unprecedented freedom to try out new interactive formats, learning a great deal about what works… and what doesn’t.

The key to success was "viral" traffic. You’ve probably heard the term bandied about in reference to something popular, and might even have rolled your eyes; it’s a much-abused buzzword.

The idea is that online word-of-mouth can drive exponential traffic growth and broad media coverage with little or no traditional promotional support, but achieving this requires a certain way of thinking. This article focuses on interactive content, but many of the same principles will apply to other formats.

The viral life cycle

It’s useful to aim for interactive content to be…

  1. Clickable — When someone sees a link and description (on social media or a site), it seems compelling enough to take a look.
  2. Playable — The visitor sticks with it and finds it enjoyable or interesting.
  3. Shareable — There’s a strong urge to tell others, often involving the visitor sharing their individual result/score.

You usually need all three aspects to be strong to get a viral hit. It’s easy to focus on one, an experienced team can usually achieve two, but it’s difficult to consistently get the full set.

Crudely, you can think of it in terms of losing potential sharers, ultimately needing to end up with more than one to start the next cycle(s). This image explains it nicely:

Congratulations, it’s going viral! That’s a massive simplification, but a helpful one.

11 ways to make it shareable

1. Attributes

Develop a concept that ties in with the player’s personal attributes: age, location, abilities, personality, etc. For example, measuring reaction time in milliseconds is fine… but if you can correlate it with age, then you’ve immediately got something far more compelling.

2. Tribes

Reinforce a sense of belonging; tribes can be regional, generational, interest-based, political, etc. Perhaps play different tribes off against each other so that your interactive content can address niche groups while having broad appeal overall.

3. Insights

It tells you something about yourself or, more likely, confirms a flattering/intriguing attribute, leading into...

4. Humblebrags

Sharing to make yourself look good… but without it seeming too blatant.

5. “One more go…”

Ensure the player is hooked and will want others to share in that. Although bear in mind that the best games often aren’t the most viral — adding multiple levels and features to a game tends to put off non-gamers and can actually reduce sharing (enthusiasm has a chance to ebb away, and the game will tend to end on a low note when the player finally fails or quits).

6. Topical

People are impressed by fast-turnaround topical content, and sharing it can show you’re up-to-date (perhaps even the first in your social circle to discover something). We regularly developed and launched games in half a day at UsVsTh3m, and more than once within an hour. This obviously isn’t feasible for most commercial projects, but with more agile development and approval processes you can reduce lead times.

7. Delight

Overwhelm the senses: strong use of music, dance, animation, spectacular explosions, anything that’s a straightforward pleasure.

8. Competition

“Can you beat this score?”

9. Comparison

“I got this result, how about you?” This is much "softer" than direct competition and typically more welcoming for a broad audience.

10. Collaborating

Things like global counters, polls, or territorial maps can create the sense of playing your part in a bigger cause. Even just clicking something to increment a number can be made hard to resist with the right "cause."

11. Quality

It’s still possible for something to succeed simply by being good, but in the absence of any other aspects it’d better be really good. Knock-your-socks-off good.

Of course, all of the above overlap and interrelate, and it’s by no means an exhaustive list.

Telling the world

Something that’s strongly viral can actually just be exposed to a few hundred people via Twitter or Facebook. It won’t need a big push; the viral mechanism will ensure it spreads and attracts media attention.

It’s often useful to accompany a launch with relevant press material, perhaps teasing out key angles or supplementary content/data to suit each type of media outlet. Don’t force a story if there isn’t one, though; you don’t want to jeopardize later coverage based around “this cool thing is going viral.”

If the stats are showing it’s strongly going viral (this should be obvious within minutes), you’re then in the fortunate position of planning for success. Keep an eye out for initial coverage that may benefit from additional material, and look to do a follow-up press campaign at a suitable milestone (e.g. at X million visitors, or when you have interesting data to share), broadening the coverage.

If it’s not going viral, stop and consider whether minor changes to wording might make it more clickable. Look at whether it needs to break into a niche audience or broaden its appeal, and retarget accordingly. Although Twitter drives far less traffic than Facebook, it offers more freedom to experiment, target influential individuals, and re-promote over time. If a topical angle may arise, perhaps wait and be ready to repackage and relaunch at a moment’s notice.

Case studies: Two simple games that went viral

The North-o-Meter

UsVsTh3m’s North-o-Meter (sadly, this is currently broken due to hosting issues) used multiple-choice questions to guesstimate how Northern/Southern you are. Despite being entirely UK-focused, within just 4 days of launch it had 3.6 million visitors, 1 million Likes, 1.1 million comments on Facebook, and 41,000 tweets. It went on to get millions more visits, virtually saturating the potential audience. Countless similar quizzes had used this topic before, so why did this one make such a big impact?

  • It was clickable because the wording of tweets and Facebook posts worked well, teasing the Northern/Southern cultural identity element in a way that seemed intriguing and non-threatening.
  • It was playable thanks to working well on mobile (people were playing and comparing scores late into Friday nights down the pub), being easy to play and giving constant visual feedback, unlike many similar things that simply ape static magazine personality quizzes.
  • It was shareable by tapping into attributes (location/origin), tribes (north vs. south), insights (using mundane questions to infer something greater), competition, comparison, and quality (the visual feedback and often surprisingly accurate conclusions).
  • Northern/Southern cultural identity is immensely strong in the UK. It’s a key part of how many people define themselves.
  • The whole quiz was grounded in honest personal experience. One of our young journalists had written about moving to London, and the way it resonated with people led us to think about how to apply that to an interactive format.
  • Naming a specific place to go with the percentage meant it sometimes got the player’s location/origin spot-on, so they were then likely to share it in a very enthusiastic way.

How Old Are Your Reactions?

How Old Are Your Reactions?, produced by Distilled for JustPark, is a simple web game where you stop a car with a tap/click. Your reaction time is then used to look up the corresponding age for that score, based on a survey of 2,000 players.

Our thinking beforehand was that it would work well due to the following aspects:

  • It would be clickable by setting an intriguing personal challenge.
  • It would be playable thanks to clear, quick gameplay and good presentation, including full mobile compatibility.
  • It would be shareable due to attributes (age and reactions), insights (inferring age from reactions), humblebrags (impressively young age result), "one more go…" (few will play it just once), competition, comparison, and quality.
  • Age is a key personal attribute, and age estimation prompts a great deal of conversation and comparison, whether the result is accurate or lower/higher than the player’s actual age. Lively conversations on Facebook help ensure visibility.
  • Driving is a relevant, relatable way to dress the game up, particularly for this brand. A straightforward, bare-bones reactions test would have been "colder" and less engaging.
  • The combination of elements would allow for multiple storytelling angles in coverage, to do with good-natured rivalry between generations, road safety, etc.

This all seems to have been borne out by the stats since launch: Over 3 million unique page views, nearly 300,000 social shares, and links from over 400 domains.

In summary…

Always ask yourself:

  • How can we make it clickable, playable, and shareable? Judge your ideas harshly — you need all three.
  • Which sharing impulses can it tap into? It should be possible to readily pick out a few motivations, or refine the concept to strengthen this aspect.
  • What will be the best way to capitalize on success? Be ready to build a story around it, using popularity as the foundation for broad and varied coverage.

The way people share and interact is constantly changing, and reaching large audiences is always challenging, but the approaches I’ve outlined can help you to devise interactive content that’ll have a great shot at going viral.


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Friday, January 29, 2016

Targeted Link Building in 2016 - Whiteboard Friday

Posted by randfish

SEO has much of its roots in the practice of targeted link building. And while it's no longer the only core component involved, it's still a hugely valuable factor when it comes to rank boosting. In this week's Whiteboard Friday, Rand goes over why targeted link building is still relevant today and how to develop a process you can strategically follow to success.

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Howdy, Moz fans, and welcome to another edition of Whiteboard Friday. This week we're going to chat about four questions that kind of all go together around targeted link building.

Targeted link building is the practice of reaching out and trying to individually bring links to specific URLs or specific domains — usually individual pages, though — and trying to use those links to boost the rankings of those pages in search engine results. And look, for a long time, this was the core of SEO. This was how SEO was done. It was almost the start and the end.

Obviously, a lot of other practices have come into play in the industry, and I think there's even been some skepticism from folks about whether targeted link building is still a valid practice. I think we can start with that question and then get on to some of these others.

When does it make sense?

In my opinion, targeted link building does make sense when you fulfill certain conditions. We know from our experimentation, from correlation data, from Google's own statements, from lots of industry data that links still move the needle when it comes to rankings. If you have a page that's ranking number 4, you point a bunch of new links to it from important pages and sites around the web, particularly if they contain the anchor text that you're trying to rank for, and you will move up in the rankings.

It makes sense to do this if your page is already ranking somewhere in the, say, top 10 to 20, maybe even 30 results and/or if the page has measurable high impact on business metrics. That could be sales. It could be leads. It could be conversions. Even if it's indirect, if you can observe both those things happening, it's probably worthwhile.


It's also okay if you say, "Hey, we're not yet ranking in the top 20, but our paid search page is ranking on page 1. We know that we have high conversions here. We want to move from page 3, page 4 up to page 1, and then hopefully up into the top two, top three results. Then it is worth this targeted link building effort, because when you build up that visibility, when you grow those rankings, you can be assured that you are going to gain more visits, more traffic that will convert and send you these key business metrics and push those things up. So I do think targeted link building still makes sense when those conditions are fulfilled.

Is this form of link building worthwhile?

Is this something that can actually do the job it's supposed to do? And the answer, yeah. Look, if rank boosting is your goal, links are one of the ways where if you already have a page that's performing well from a conversion standpoint — from a user experience standpoint, pages per visit, your browse rate, things like time onsite, if you're not seeing high bounce rate, if you have got a page that's clearly accessible and well targeted and well optimized on the page itself — then links are going to be the most powerful, if not one of the most powerful, elements to moving your rankings. But you've got to have a scalable, repeatable process to build links.

You need the same thing that we look for broadly in our marketing practices, which is that flywheel. Yes, it's going to be hard to get things started. But once we do, we can find a process that works for us again and again. Each successive link that we get and each successive page whose rankings we're trying to move gets easier and easier because we've been there before, we've done it, we know what works and what doesn't work, and we know the ins and outs of the practice. That's what we're searching for.

When it comes to finding that flywheel, there are sort of tactics that fit into three categories that still do work. I'm not going to get into the individual specific tactics themselves, but they fall into these three buckets. What we've found is that for each individual niche, for each industry, for each different website and for each link builder, each SEO, each one of you out there, there's a process or combination of processes that works best. So I'm going to dictate to you which tactics works best, but you'll generally find them in these three buckets

Buckets:

One: one-to-one outreach. This is you going out and sending usually an e-mail, but it could be a DM or a tweet, an at reply tweet. It could be a phone call. It could be — I literally got one of these today — a letter in the mail addressed to me, hand-addressed to me from someone who'd created a piece of content and wanted to know if I would be willing to cover it. It wasn't exactly up my alley, so I'm not going to. But I thought that was an interesting form of one-to-one outreach.

It could be broadcast. Broadcast is things like social sharing, where we're broadcasting out a message like, "Hey, we've produced this. It's finally live. We launched it. Come check it out." That could go through bulk e-mail. It could go through an e-mail subscription. It could go through a newsletter. It could go through press. It could go through a blog.

Then there's paid amplification. That's things like social ads, native ads, retargeting, display, all of these different formats. Typically, what you're going to find is that one-to-one outreach is most effective when you can build up those relationships and when you have something that is highly targeted at a single site, single individual, single brand, single person.

Broadcast works well if, in your niche, certain types of content or tools or data gets regular coverage and you already reach that audience through one of your broadcast mediums.

Paid amplification tends to work best when you have an audience that you know is likely to pick those things up and potentially link to them, but you don't already reach them through organic channels, or you need another shot at reaching them from organic and paid, both.

Building a good process for link acquisition

Let's end here with the process for link acquisition. I think this is kind of the most important element here because it helps us get to that flywheel. When I've seen successful link builders do their work, they almost all have a process that looks something like this. It doesn't have to be exactly this, but it almost always falls into this format. There's a good tool I can talk about for this too.


But the idea being the first step is opportunity discovery, where we figure out where the link opportunities that we have are. Step 2 is building an acquisition spreadsheet of some kind so that we can prioritize which links we're going to chase after and what tactics we're going to use. Step 3 is the execution, learn, and iterate process that we always find with any sort of flywheel or experimentation.

Step 1: Reach out to relevant communities

We might find that it turns out for the links that we're trying to get relevant communities are a great way to acquire those links. We reach out via forums or Slack chat rooms, or it could be something like a private chat, or it could be IRC. It could be a whole bunch of different things. It could be blog comments.

Maybe we've found that competitive links are a good way for us to discover some opportunities. Certainly, for most everyone, competitive links should be on your radar, where you go and you look and you say, "Hey, who's linking to my competition? Who's linking to the other people who are ranking for this keyword and ranking for related keywords? How are they getting those links? Why are those people linking to them? Who's linking to them? What are they saying about them? Where are they coming from?"


It could be press and publications. There are industry publications that cover certain types of data or launches or announcements or progress or what have you. Perhaps that's an opportunity.

Resource lists and linkers. So there's still a ton of places on the web where people link out to. Here's a good set of resources around customer on-boarding for software as a service companies. Oh, you know what? We have a great post about that. I'm going to reach out to the person who runs this list of resources, and I'm going to see if maybe they'll cover it. Or we put together a great meteorology map looking at the last 50 winters in the northeast of the United States and showing a visual graphic overlay of that charted against global warming trends, and maybe I should share that with the Royal Meteorological Society of England. I'm going to go pitch their person at whatever.ac.uk it is.

Blog and social influencers. These are folks who tend to run, obviously, popular blogs or popular social accounts on Twitter or on Facebook or on LinkedIn, or what have you, Pinterest. It could be Instagram. Potentially worth reaching out to those kinds of folks.

Feature, focus, or intersection sources. This one's a little more complex and convoluted, but the idea is to find something where you have an intersection of some element that you're providing through the content of your page that you seem to get a link from and there is intersection with things that other organizations or people have interest in.

So, for example, on my meteorology example, perhaps you might say, "Lots of universities that run meteorology courses would probably love an animation like this. Let me reach out to professors." "Or you know what? I know there's a data graphing startup that often features interesting data graphing stuff, and it turns out we used one of their frameworks. So let's go reach out to that startup, and we'll check out the GitHub project, see who the author is, ping that person and see if maybe they would want to cover it or link to it or share it on social." All those kinds of things. You found the intersections of overlapping interest.

The last one, biz devs and partnerships. This is certainly not a comprehensive list. There could be tons of other potential opportunity to discover mechanisms. This covers a lot of them and a lot of the ones that tend to work for link builders. But you can and should think of many other ways that you could potentially find new opportunities for links.

Step 2: Build a link acquisition spreadsheet

Gotta build that link acquisition spreadsheet. The spreadsheet almost always looks something like this. It's not that dissimilar to how we do keyword research, except we're prioritizing things based on: How important is this and how much do I feel like I could get that link? Do I have a process for it? Do I have someone to reach out to?


So what you want is either the URL or the domain from which you're trying to get the link. The opportunity type — maybe it's a partnership or a resource list or press. The approach you're going to take, the contact information that you've got. If you don't have it yet, that's probably the first thing on your list is to try and go get that. Then the link metrics around this.

There's a good startup called BuzzStream that does sort of a system, a mechanism like this where you can build those targeted link outreach lists. It can certainly be helpful. I know a lot of folks like using things like Open Site Explorer and Followerwonk, Ahrefs, Majestic to try and find and fill in a bunch of these data points.

Step 3: Execute, learn, and iterate

Once we've got our list and we're going through the process of actually using these approaches and these opportunity types and this contact information to reach out to people, get the links that we're hoping to get, now we want to execute, learn, and iterate. So we're going to do some forms of one-to-one outreach where we e-mail folks and we get nothing. It just doesn't work at all. What we want to do is try and figure out: Why was that? Why didn't that resonate with those folks?

We'll do some paid amplification that just reaches tens of thousands of people, low cost per click, no links. Just nothing, we didn't get anything. Okay, why didn't we get a response? Why didn't we get people clicking on that? Why did the people who clicked on it seem to ignore it entirely? Why did we get no amplification from that?


We can have those ideas and hypotheses and use that to improve our processes. We want to learn from our mistakes. But to do that, just like investments in content and investments in social and other types of investments in SEO, we've got to give ourselves time. We have to talk to our bosses, our managers, our teams, our clients and say, "Hey, gang, this is an iterative learning process. We're going to figure out what forms of link building we're good at, and then we're going to be able to boost rankings once we do. But if we give up because we don't give ourselves time to learn, we're never going to get these results."

All right, look forward to your thoughts on tactical link building and targeted link building. We'll see you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by Speechpad.com


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